Privacy Policy

Last Updated: July 11, 2026

At FemZou, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, contact us, or otherwise use our products and services.

By accessing or using the FemZou website, you acknowledge that you have read and understood the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information when you interact with our website.

Personal Information

When you place an order, create an account, contact us, subscribe to our communications, or use other features of our website, we may collect information such as:

Full name
Email address
Phone number
Billing address
Shipping address
Account and login information
Order and purchase history
Information you provide when contacting customer support

Payment Information

When you make a purchase, payment-related information may be collected and processed by our authorized third-party payment service providers.

FemZou may not directly store complete credit card, debit card, UPI, banking, or other sensitive payment credentials. Payment information is handled according to the security and privacy practices of the applicable payment service provider.

Automatically Collected Information

When you visit or use our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Time and date of visits
Referring website or source
Website usage and interaction information

This information helps us understand how visitors use our website and improve its functionality, security, and overall user experience.

2. How We Use Your Information

We may use the information we collect to:

Process, confirm, and deliver your orders
Manage payments, returns, refunds, and cancellations
Create and manage customer accounts
Provide customer service and support
Respond to questions, requests, and complaints
Send order confirmations and shipping updates
Communicate important information regarding your account or purchases
Improve our website, products, and services
Personalize your shopping experience
Analyze website traffic and customer preferences
Prevent fraudulent transactions, misuse, and security threats
Send promotional communications and special offers where permitted
Comply with applicable legal and regulatory requirements

3. Cookies and Tracking Technologies

FemZou may use cookies and similar technologies to improve website functionality and provide a better shopping experience.

Cookies may be used to:

Remember products added to your shopping cart
Maintain login sessions
Remember website preferences
Understand how visitors interact with our website
Analyze website traffic and performance
Improve our products and services
Support relevant advertising and marketing activities

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of some features of our website.

4. How We Share Your Information

FemZou does not sell or rent your personal information to third parties.

We may share necessary information with trusted third-party service providers that assist us in operating our business, including:

Payment service providers
Shipping and logistics partners
Website hosting providers
IT and technical service providers
Analytics service providers
Marketing and communication service providers
Customer support service providers

These third parties may receive only the information reasonably necessary to perform services on our behalf and are expected to handle personal information appropriately.

We may also disclose information where required by applicable law, legal proceedings, government authorities, or when necessary to protect the rights, property, safety, and security of FemZou, our customers, or others.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

However, no website, electronic communication, or internet-based data transmission system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data Retention

We may retain personal information for as long as reasonably necessary to:

Complete transactions and provide requested services
Maintain customer and order records
Resolve complaints and disputes
Prevent fraud and misuse
Meet accounting and business requirements
Comply with applicable legal and regulatory obligations

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

7. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:

Request access to certain personal information held about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Unsubscribe from promotional communications
Raise questions or concerns regarding the handling of your personal information

To exercise an applicable privacy right, please contact us using the contact information provided below.

We may need to verify your identity before processing certain privacy-related requests.

8. Marketing Communications

If you subscribe to our newsletter or agree to receive promotional communications, we may send you information regarding:

New products
Special offers
Discounts
Promotions
Beauty and personal care content
Other FemZou updates

You may unsubscribe from promotional emails by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you unsubscribe from promotional communications, we may still send essential transactional or service-related communications concerning your orders or account.

9. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services.

FemZou is not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies of third-party websites before providing them with personal information.

10. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

11. E-Commerce Transactions

When you purchase products through FemZou, we may collect and process information necessary to:

Confirm your order
Process payment
Arrange product delivery
Communicate order updates
Handle returns, cancellations, and refunds
Provide customer support
Prevent fraudulent transactions

Information may be shared with payment processors, logistics companies, and other service providers where necessary to complete your transaction.

12. Changes to This Privacy Policy

FemZou reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, technologies, or applicable legal requirements.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

13. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details provided on our website.

Website: FemZou
Website Address: femzou.com
Email: macvisionbiotech@gmail.com
Phone: +91-7018532162

We will make reasonable efforts to review and respond to legitimate privacy-related requests in accordance with applicable requirements.

14. Consent & Acceptance

By accessing, browsing, purchasing from, or otherwise using the FemZou website and services, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will seek such consent as appropriate.